1. RAPID DIAGNOSTICS
Real-time detection of technical issues with minimum machine downtime.
2. FAST INTERVENTIONS
Targeted solutions for quick problem-fixing, without the need for on-site checks.
3. COST OPTIMIZATION
Reduced machine downtime leads to cost savings and increased production efficiency.
Digital solutionsTeleservice
Advanced teleservice for Colosio die-casting machines.
A real-time remote service
Colosio die-casting machines excel in operational efficiency and technical support, thanks to the remote assistance systems via Internet connection. This innovative solution allows customers to monitor and check potential technical issues, ensuring quick response and simplified maintenance management.
To fully benefit from Colosio’s remote assistance service, the client has to set up a direct Internet connection to the machine’s control panel before delivery. This connection enables our specialized technicians to remotely control the machine, identify issues and adopt rapid and effective solutions.
Solutions
Colosio provides remote assistance at no additional cost throughout the machine’s warranty period, offering complete support to the client. Once the warranty period ends, clients can renew their Teleservice subscription at a convenient price, calculated on the number of machines covered.
Maximize the potential of your die-casting machines: contact us to set up the service and boost your business with advanced technical support.
Benefits for the client
Colosio’s remote assistance service offers:
Contacts
How can we help you?
Our team is at your disposal. Fill in the form for more information about our machines and services.